Privacy Policy

Introduction

Red Velvet Atelier ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or otherwise interact with our business.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

  • Name and surname
  • Email address
  • Telephone number
  • Billing and shipping address
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate regarding your orders
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and maintain website security
  • Send marketing communications where you have consented to receive them

Payment Information

Payments are processed through secure third-party payment providers. Red Velvet Atelier does not store your full payment card details.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content.

You may disable cookies through your browser settings, although some website functionality may be affected.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to:

  • Process payments
  • Deliver orders
  • Operate and maintain our website
  • Comply with legal obligations

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: madrie@gmail.com